Nitrado
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Greedy and Dishonest - Would not recommend
I was having a good experience with them until I tried to cancel the service. I cancelled the service as of 7/25 and the service was still active through 8/16. On 8/15 I received an email saying that my credit card was being charged again for another month of service despite not having set up an automatic subscription. I tried to contact their customer service through their website but their website did not allow for a support ticket to be created. I had to go onto their discord server to get their support email in order to contact them. I contacted them and explained the situation and they refused to cancel the service and give a refund despite the new month being less than a few hours old. I had to contact my credit card and dispute the payment and ask for a stop payment on any future charges. Would not recommend. It is likely better for someone to self host on aws or similar cloud hosting than use them because of their predatory and dishonest practices. EDIT: As of the time they replied to this review, I had already reached out to their team and they basically told me that they would do nothing to help me despite showing evidence that I had tried to cancel on the 25th and had no way of knowing that they did not accept the cancellation. As others have mentioned their reply is nothing more than feigned concern over predatory practices they have no intention of changing. STAY FAR AWAY FROM THIS DISHONEST AND RAPACIOUS COMPANY!!!