Victor's Restaurants
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Service not the best or food
Service not the best Food for a £340 bill not great Main course Waited 45 minutes after starter , it was my son’s birthday they did not acknowledge this even tho I told them when I booked We sat at bar when arrived we were the only ones there waited 5 minutes to get a drink bar staff did not even acknowledge us Waitress were pleasant but the sync from the kitchen to the floor there was obvious something wrong Such a lovely restaurant but lacks quality in service and food £340 our bill was for 6 people and that i dont mind but my poor auntie had to wait 10 minutes after we got our main meal for a simple margarita pizza that arrived under cooked ,,how can a 5 star quayside restaurant on a thursday evening not busy get that wrong , that we would of over looked but there was too many hiccups from the moment we arrived such a shame at such a big cost, the food was disappointing, i even ordered more drinks and they got one missing ? There needs to be a better working team the staff are not working together to get simple things right , from front of house to bar to restaurant to kitchen should flow easily with good food ,,victors just have not got it right somehow , it’s my second visit I came in march for Mother’s Day so I thought I would bring my family for my sons birthday , but I’m disappointed ☹️