Cass Banham

Cass Banham

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Cass Banham

MA

Manage My Utilities

View company profile →

1 out of 5 stars

Absolutely appalled by these…

Absolutely appalled by these tricksters. Customer services may be all charm and smarm reeling in potential customers but as soon as they believe they have snared a customer they take a chunk of money from the customers account. They have just taken £400 from a young couple who have just moved to a new rental property and are expecting a baby. They are now skint and have only occupied the property for a few days. I am contacting the tabloid newspapers and Martin Lewis, as well as Ofgem. Please do not be swindled by these thieves. They are charging you for their service, when you are better off registering with an independent electricity company. Please do not be swayed by the likes of 'Lachlan' from customer services( if indeed that is his real name!) with his shpeel that he is reading from the computer monitor in front of him, exploiting the public for his own commission for each customer he snares. They will leave your bank account dry and then tell you ''oh well, you agreed to our terms'', what terms are those Lachlan? ''For us to take wads of cash off you and threaten to cut your electricity supply off if you don't comply''. Oh and if you are a female customer who has communicated with them on behalf of a male/female couple, this narcassist will patronise you and tell you he will speak to your male partner because 'HE understands'. This company are abhorant and they are racking up bad karma by the truck load.