Jo-Ann Stores
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The customer service is rude
The customer service is rude. They are a welp it's out of our hands have a good day and hang up the phone. They will not go out of their way for their customers. I placed a order on the app. It said it processed. Checked back and there was no history of my purchase at all or the gift card I used to purchase my products. When asked they said do you have the card number I replied no since I used the whole gift card on my purchase and threw it away. They said well that's not our problem and hung up. NEVER AGAIN WILL BE SHOPPING AT JO ANN. Hopefully they will be the next business to close . My 52$ somehow vanished and I got none of my products.