Courier Exchange
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Waste of time and money
Waste of time and money. If you have a boring life and lots of money then you can start a courier business relaying on courier exchange. We started the business in June 2019 with an LWB van. I knew that will not be easy and as a new business will take a while to establish ourselves on courier exchange platform and to build a customer base (to get good reviews from clients). First few days was absolutely impossible to get any job at all even if you are online all day long and bidding at all jobs quoting the minimum price just to get back your expenses. Spoke to customer service because we thought that nobody can see our biddings. They told us that maybe our price is too high. I had bids low as 35p/mile just to see if I get any jobs. Which I didn’t! I was bidding 24/7 at any jobs on 50 miles radius without success. Eventually after weeks of trying we got some jobs. Cheap and unprofitable, jobs just for good reviews. The clients are not paying in time if they pay at all and treating you without respect or any professionalism like you are a piece of s***! I struggled like that till January 2020( before corona started). I lost approximately 13.000£ on fuel, insurances, courier exchange fees, and lost in van value over this period of time). Courier exchange team is very polite and useful before they are taking the money from you, encouraging you about how good their platform is and how many jobs they have for you. For every job they have there, are few hundreds of bidders. (Think about that) I cancelled subscription for the following year with two months before renewal because I had enough and I couldn’t afford to loose more money. The renewal for next year was way overpriced. They tried to rob me for another £2350. I wouldn’t renew it not even for FREE! As soon as we cancelled the renewal they deleted our account and now we cannot even access the past invoices or to recover some money from the unpaid invoices from the scammers!! If my review will convince (save) only one person from being robed I did my job. Stay away from courier business if you don’t have your own customers! Courier exchange is not good even for back loads. They have few jobs and there are thousands of people bidding for those few jobs. Good luck and be wiser than I was!