Lloyds Bank Insurance
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Homophobic behaviour not sure why?
I am not sure why Lloyds does that but when I switched from my previous bank my title was down as Mx Name Last name. My Lloyds card arrived with Mx... on it but for some reason my online profile has me down as Mr and my letters (not requested) come repeatedly with Mr on it. I have called the bank and used the chat service numerous times about this issue and they say I have to go to the branch to do that. I asked them why do I have to waste my own personal time for a change I did not cause or ask? Since this is a bank switch and I got all my titles correctly except the online account and the letters? Apparently this is all a magical mystery for a bank that is trying to prove London citizens that it has what it takes to be in par with the modern world of nearly 2025! Having weighed the pros and cons of my so far communication with this 'bank' (I never met one like this before!) I would adivse my LGBT+ siblings and supporters to avoid since they are totally insensitive and downright homophobic by policy default! Totally outdated!