Charlotte Dobrzynska

Charlotte Dobrzynska

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1 out of 5 stars
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Reviews by Charlotte Dobrzynska

BR

Browns Fashion

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1 out of 5 stars

I wouldn’t recommend this company at…

I wouldn’t recommend this company at all. I ordered a binibamba pram liner that arrived faulty. There were some marks to the back but the main issue was the stitching was unravelling making the item completely unusable. I sent the item back for a refund and was shocked to discover they don’t fully refund shipping costs, that were rather hefty at £8 for a light item. In my experience companies always reimburse shipping costs for faulty items. It’s not the customers fault they were sent a faulty item, the company should have some quality control procedure before shipping out items. It’s completely unfair that a customer loses out financially when the company are at fault. Be warned it will cost you if you receive a faulty or damaged item.