Hamish Anderson

Hamish Anderson

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1
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1 out of 5 stars
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Reviews by Hamish Anderson

NE

Newton Property Management

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1 out of 5 stars

The worst property factor I have ever…

The worst property factor I have ever dealt with. Do you want huge bills for a poor level of service? Then Newton is for you. Slow response that avoid answering direct questions or take months to do so. Our development has had completely incorrect electricity charges for the past 18 months to 2 years. Vastly over charging us for our usage and the bills are impossible to keep track of to know what you are owed. They then use these artificially high charges to calculate your direct debit so it become vastly inflated above what it should be. And they charge you if you don't want to pay by direct debit so you cannot withhold money until they sort out their billing. They themselves have no idea what is going on. They then refuse to take responsibility or offer any sort of compensation as basic customer service. I have to end up taking them to civil court for 2 separate cases. They will run your development as if they own it and do whatever they want without consulting owners as if the owners are renting from them. They have a poor grasp of the legislation that governs property factors. They also try to improperly instruct repairs or maintenance just ordering it themselves without consulting owners so they can conveniently charge their extra 10% management fee on large scale work. Finally we have now voted to remove them and they just ignore any correspondence as if they have not been removed. Honestly read all the 1 star reviews on google. They are horrendous.