Johnette Hakudoushi Williams

Johnette Hakudoushi Williams

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2.0
2 out of 5 stars
Average rating

Reviews by Johnette Hakudoushi Williams

JO

Jo-Ann Stores

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2 out of 5 stars

Ive been GOING to joann's for years but…

Ive been going to joann's for years but never once did i want to order online for them. The other day i decided, why not whats the harm? The harm? THE SHIP THROUGHOUT FEDEX SMARTPOST the MOST unreliable shipping service on the market. My package was shipped from their location in ross town center which is 30 min away from my house. I live in Verona. I dont own a car, and an uber/lyft is exorbitantly expensive due in these times, and there are no busses that go out there. And i dont have family to rely on. When i saw it was coming from ross town center oh it shouldnt take that long.. Then instead of saying that it was transferred to usps for delivery, it went to zelienople. I thought, okay theyre sending it there then they'll make the transfer. I check the third, and my crap (word stronger than this is used) is in ohio. I got no response from joann's and when I i called fedex about it they told me it was the cheapest route... The cheapest route... Google Verona pa, then get directions to ross town center. Then google fedex locations and usps locations in the same areas Some how OHIO is the cheaper route. So i leave it there seems to be nothing i can do. Then i wake up and check my package see if its making its way back to Pennsylvania. NO its NOT. Instead its sitting in GROVE CITY OHIO after having a brief time in COLUMBUS... I live 20 minutes away from ross town centee. The shopping center has a fedex distribution center, a ups distribution center, AND A usps distribution center... and some how GROVE CITY OHIO is the cheapest route.🙃🙃🙃🙃🙃🙃 Fedex seems to think expediting the delivery of package would make it go faster; if it had been sent by a competent delivery service, it would have been here the next day without the need for it. Joann' isnt offering expedited shipping at the moment otherwise i would have chose it. Joanns has yet to contact me on this, I've sent them two emails about the matter with screenshot and nothing, there's been no response. I should have gone with my initial instinct and waited until i could get to joann's in person. With both Joann's online and fedex smartpost, this is the definition of re tard ed. If it wasnt for the fact that ive gotten decent service from them IN STORE the stars would be lower.