Lloyds Bank Insurance
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Review: Extremely Poor Service from @LloydsBank
Review: Extremely Poor Service from @LloydsBank I’ve been a loyal customer of @LloydsBank for over 30 years, but my recent experience has left me shocked and frustrated. I contacted the bank regarding an unauthorised debit on my main account and was transferred to Kiren from the fraud department. Her attitude was rude, dismissive, and completely unhelpful. She did not listen to my concerns and offered no real support. Without any notice, my card was blocked and stopped, and I was not told — leaving me with no access to my money. Absolutely unacceptable from a bank I’ve trusted for decades. Terrible customer service, especially from the fraud team, where reassurance and action are crucial. Do better, @LloydsBank. #LloydsBank #CustomerServiceFail #BankingProblems #FraudDepartment #DisappointedCustomer If negative stars were possible on Trustpilot, I would have given one without hesitation.