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Incompetent bl. idiots. Keep blocking my card for fraudulent activity and can't even tell me why. Nobody has the faintest idea what they are doing. They are relying on systems which are not fit for purpose. No point moving accounts because they are all as bad as each other.
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Useless beyond comprehension. 15 days ago I reported a problem with the Satellite Systam. Spoke to property manager who promised she would come back to me the same day. Fifteen days and many ignored phone calls later I am still waiting. I hope that when next SHE needs some customer service that she will be kept waiting more than a fortnight. This company is simply not fit for purpose. Plus Trustpilot has insisted that I remove the name of the offending lady as use of personal deails is against their privacy policy. This makes it imossible to call people to account and surely removes all point of making a complaint, of 'naming and shaming' the person responsible for the diabolical customer service. The person I named needs to explain to me why they can't be bothered to reply to my complaint. They know who they are and have no right to be gainfully employed if they can't e bothered to respond to a legitimate complaint. Charles Evans, Millward Drive, Bletchley