ASOS
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Terrible Experience
We’ve had a terrible experience with ASOS. Our order was placed on 21st August and being an ASOS Premier customer we were assured that the delivery would come on 22nd August as estimated. We are now at 29th August and the last update on Evri is on 23rd August saying the parcel is due to be delivered the next working day. These items were due to be a gift and now we’ve had to go to another retailer to pay extra money for no reason. Worst of all, when trying to log into ASOS on the browser (no ability to do live chat within the app!) via Facebook login with a this is embarrassing message - we’ve used Safari on iOS. I hope someone from ASOS can compensate us for this poor customer experience or we are likely to take our business to a competitor. As of time of writing, we’ve still not received the delivery