Joe

Joe

Member since Invalid Date
1
Review
5.0
5 out of 5 stars
Average rating

Reviews by Joe

SQ

Squirrel Internet Ltd

View company profile →

5 out of 5 stars

Great experience so far

Smooth process, installation was within a week of ordering, engineers were great and left no mess at all, router arrived the day and services were all ready to go. Immediately getting 3x the speed I was with BT. The standout is that I've had issues with Disney+ which I've seen mentioned before. I reached out to Squirrel on Facebook Messenger tonight at gone 11pm (not expecting a reply until business hours tomorrow) and got the automated reply advising they're open 8am-8pm. Then got a second reply within 2 minutes of my original message explaining that although it's outside of business hours they were happy to help and explained what I needed to do to resolve the issue! Well above the level of service expected and fingers crossed it will continue.