JO
Jo-Ann Stores
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I placed an “order online curbside…
I placed an “order online curbside pickup” on May 13. All items were available at my local store in Paramus New Jersey. 9 days later later I got an email saying the entire order was cancelled and that the items were not available. How disappointing. I WILL NEVER NEVER NEVER ORDER FROM THEM AGAIN!!!!! Don't blame the virus, I blame the company!!! I was an extremely loyal customer up until now. If you want the company to survive you MUST change the way the on-line ordering is fulfilled. Curbside pickup should have been done in 2 days, virus or no virus. Is it the inventory program that is flawed, if so then get rid of your programmers.