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The delivery via Royal Mail was awful
The delivery via Royal Mail was awful. I know you don't directly manage them but you need to know they're standard is far from satisfactory. I didn't know what day it was due, or what time. However, I received an email saying at 1.40 p.m. saying it would be delivered between 11.15 and 1.15. They said there was no reply so left a card. There were 2 people in the house at that time. Then I received another email at about 3.45 saying they couldn't get a reply. No card was left. Again there were 2 people in. I don't believe they rang the doorbell or knocked on the door on either occasion. I am telling you so that you know how their service works. The actual goods were exactly as ordered and expected, so thank you for that.