Jo-Ann Stores
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WOULD NOT RECOMMEND!!!!!!
If I could give 0 Stars I would! I ordered 3 items from them. I got an email saying that one Item shipped, another was processing, and one was cancelled. When I went to check the "processing" order, it says it shipped. 2 Weeks after getting my first item, I checked to see where my last item was. It says "Delivered!". It was NOT. After calling support over 6 times, & messaging with them 4 times, I was informed that BOTH of my items were cancelled, and nothing else had ever shipped. I check my account, and see that I was not charged for the other two items, HOWEVER i still ended up having to pay $20 in total for my item that costed $3.89 total. I would have never paid THAT MUCH for SHIPPING on an item that cost $3.00!!!! & had they informed me the biggest item in my order was cancelled, I would have requested the whole order be cancelled. Absolutely ridiculous. Customer service was laughable, nobody answered my questions, and when i asked to dispute this absurd shipping fee they disconnected. WOULD NOT RECOMMEND EVER!! I am out $20 over a $3 order, with no response. SAVE YOUR MONEY, go to Hobby Lobby.