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Heaters don't perform - do not honor stated refund
I purchased 2 Ozzi plug-in heaters (home & office). I plugged in one heater for 2-3 hours and it did NOT generate much heat in our studio apartment. The website states "90 Day Money Back Guarantee on Every Order!". 2-Weeks after receiving the heaters I contacted Support to return the heaters for a refund. It took 10 days (not 48-hours) for a reply and they stated that "their policy is that only product that have not been removed from the box are eligible for a refund" - how does one test a product purchased thru a website without opening it? Then they offered a 50% refund as a special offer. Stay away from this company. Its products don't work and it does not honor its stated money back guarantee.