Wisper Subscriber

Wisper Subscriber

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Wisper Subscriber

WI

Wisper Internet

View company profile →

2 out of 5 stars

Nice company but Unreliable Service During Stormy Weather

Nice company and courteous employees. However, the internet connection is not reliable during periods of stormy weather and will frequently go down for hours or all day without notice when there are storms across states in the midwest. Wisper does not keep information regarding outages updated on its telephone customer service line. For example, internet service for our entire area went down a few days ago at 2pm, and when I called for known area outages the recording said the last update was 10:40am, and that my area was not listed as an outage. There are too few people answering Wisper's customer phone lines, so they call you back typically after many hours or days have passed, which is not helpful during outages.