Appalling - I will NEVER use Halfords again
Booked a mobile tire fitting for a slow puncture. Technician informed me that the tire just needed a new valve, fitted it and away he went. Came out to the car 2 hours later and the tire was completely flat. Called to have the tire replaced and was bounced around different departments and then told I would be called back. No-one ever called back and my tire was still flat. I then had to purchase a tire pump, pump the tire and drive to Farmer Autocare to have the tire replaced. I was then given a refund but the wrong amount was charged, 5% of the total bill. I then had to call AGAIN to have the refund processed. Genuinely the WORST piece of customer service I've ever experienced.