Bitdefender
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I didn't agree with the renewal price
I didn't agree with the renewal price, double last years fee. I saw no option within their website to cancel the auto renew, like there was a year previous. Checking on reddit, others noticed this as it has been removed. They will reply and say go to the following link ending in 29081 in their Q&A to cancel... but the option they point to in your account section HAS GONE pfft! magic!. The only option was to cancel the account, which stated it would cancel the auto renew. This effect was immediate, and I lost 6 weeks of coverage. They sent no confirmation email of my cancellation and I could no longer log into their website. Roll forward a month to today, they charged me £65 to auto renew via paypal. Looks like they did not cancel it their end, and I should of cancelled it manually in paypal myself. I tried to reach out to them on their contact form, following refund process. It's broken and won't take space bar characters for your message to them. After you submit it shows three moving dots as if processing but doesn't submit. I'm running the latest chrome. Its as if they are making it deliberately impossible. A paypal case has been opened. Super shady and borderline fraudulent scam, with the renewal process. Shame is the product was good, had they not been greedy and scammed me I'd still be a customer. Look out for fake reviews on here, some same users reviewing the product positively twice in as many days. Update 17/07/25: Bitdefender has dug in and defended themselves. Astonishingly Paypal have sided with Bitdefender, and I have lost my claim. I can't even login to my bitdefender account and use the product I was fraudulently charged for. Faith in Bitdefender was already gone, but now paypal! Unbelievable.