Emma Bennett

Emma Bennett

Member since Invalid Date
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1 out of 5 stars
Average rating

Reviews by Emma Bennett

BE

Beal's Estate Agents

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1 out of 5 stars

Don’t waste your money or time

3 years of renting through Beal’s and the whole experience was just awful. Someone from the Eastleigh branch hasn’t even responded to my last two emails about collecting post from our previous address - backs up our theory of them being happy to take our money but completely disinterested when we need to contact them. The maintenance team (one in particular) was also horrid to deal with - we had ongoing damp and mould issues and she couldn’t have cared less. We have been reporting issues with progressive damp and mould for 2 years and absolutely nothing has been done (partly due to the landlord) however we would repeatedly send photos and emails. I was even told one time that the lady had forgotten to log the report despite knowing we have young children. It was so bad that I had to email a complaint over. Two days later we received a tenancy termination letter through the post (delivered by someone from Beal’s). I then called and he acted like he knew nothing about it but assured us that he would let us know of any properties that had become available - haven’t heard from him since, not even to check up on the post tenancy documents/checklists! Absolute shambles of a company.