Poor quality floor rug
Purchased Rug Culture Studio rug with a 12 month warranty. Now after less than 12 months it is showing signs of wear and tear with tangling and knotting so I contacted AOL. Was told this is expected with this type of rug due to traffic with no offer of compensation. The traffic in our household is made up of two retirees who are very careful. Why sell an inferior product? By this rationale, I need to buy a new rug every 12months. Is that fair use, I don’t think so but AOL does…