CE
Celebrity Cruises
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Disappointed on a cruise
We had a 7 day cruise out of San Juan 12/14/24-12/21/24 for four days of that cruise we couldn’t watch tv every time we said something guest services said it’s being worked on and that’s it blew us off the last night of cruise they sent us a $9-$14 bottle of wine keep in mind we purchased a non alcoholic drink package we do not drink why would that be their THOUGHTFUL gesture! They nickel and dime guests for every little thing and they don’t want to compensate their guests for what we obviously purchased a balcony room with a TV !! Look around for another cruise line this one’s customer service leaves a lot to be desired!!