lululemon.uk
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Poor quality and poor customer service
Loved my old align leggings which lasted me for years before eventually losing elasticity and needed replacing. So disappointed in the pair I purchased in August. Initially looked great, super soft and comfortable, however started showing signs of wear after 2-3 wears, with pilling and pulls in fabric. Contacted quality assurance team to request replacement/refund and was told issue was not due to product issue but my ‘personal preference’. Seems like brand has gone down hill since my previous purchase. Quality, durability and customer service no longer seem to be important to this brand which is so sad. Given there are so many more affordable and less fragile options on the market, I would shop elsewhere. Sweaty betty leggings have lasted much better.