Alexandra C

Alexandra C

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1
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1 out of 5 stars
Average rating

Reviews by Alexandra C

MU

Musely

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1 out of 5 stars

Greedy, Slimy company that pushes wrong perscriptions against your will

Slimy company, they charged my CC, even before my treatment was reviewed and approved by the doc. Then when I got my treatment, it was not at all what I needed. They are clearly using UNSUPERVISED auto-prescribe AI bot to generate the prescriptions to generate them at the speed they do ( and with errors!) . This is illegal in US. (Can't wait until a class action law suit will hit them and close them down) No competent physician would prescribe me what they did, if they spent even 5 minutes fully reviewing my comments, my medical history , what i was looking for, my other medications I was already taking, what medications i took that did not work out and which i did NOT want to be prescribed again. They superscribed me the meds that I specifically said I already tried and which DID NOT work for me. No explanation offered why that was the treatment plan. Why the medication I asked for was left out and why the medication I specifically asked not to include was included. Even worse, when I asked for a different doctor from their team to review the suspect prescription and provide a second opinion and an explanation as to why they did what they did, my request was ignored, both on the website, the app, and sms I sent them. I clearly notified them that I did not approve my treatment plan the same day that it was shared with me. Yet on that same day, without getting back to me regarding my concerns - even when I contacted their customer support,- during their posted customers support hours in PST, I got no reply. The company wasted no time, auto- shipping out the perscription thought that I did not agree to, so now I will have to fight them for a refund! Did I mention they charged my CC, before I even agreed on the treatment plan? This company is a complete fraud, they disregard any form of medical ethics. All they want is to get their grubby little hands on your money and patient concerns and patient well-being is of no concern to them. The company is being run by bots. Bots perscribe medicine. Bots pretend to answer patient concerns. And bots are used to ignore customers. The whole pace is an online Pill Mill of dubious legal standing.