Jura Watches
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One of the worst online shopping experiences I've ever encountered.
In short, I placed an order for an in stock item, which turned out to not be in stock and it then took nearly a month to get a refund. I placed my order on the 16th of April for a watch that was labelled available to order on the website, I receive an email stating my order had been processed. I then receive an email stating the watch had been ordered from the manufacturer and that I'd be provided with an update when they know when it'd arrive. Days pass, no update, so on the 23rd I called and was told that the watch was on backorder and I could expect it in three to four weeks, but possibly not before the end of May. Considering that I could have placed the order direct from the manufacturer and received it next day, I chose to cancel my order and do exactly that. Next day, I have my new watch, but it took Jura Watches from the 23rd of April to the 17th of may to actually refund me. Never again will I use this company.