Steve Quinton

Jan 13, 2025

Got my money and my bike, finally arrived.

1. Had all paperwork and paid invoice by 8th Nov 24. 2. Collect Devizes and deliver to Spain not before 7th Jan. 3. Phoned 28th of Nov. We have a vehicle in your area can we pick. I said no its too soon. 4. Phoned and asked can we pick up 19th. I confirmed yes. 5. Phoned on 19th Dec to say van broken. Promised to call back but did not. I then phoned next morning and was told pick up 2nd Jan. 6. Picked up OK. Driver great. 7. E-mail to say bike would be on 1st trip out on 13th Jan 2025. Not impressed with that timescale. 8. E-mailed again on 13th Jan, no reply. 9. Bike went via Holland to Barcelona. 10. Arrived Barcelona late 17th Jan. 11. Told delivery would be 2/3 days usually. 12. Finally told delivery would be 23rd Jan. Waited in all day, having chased got an answer at 17.30 that it would be coming next day. 13. Finally delivered. 14. I got hold of the owner of this business and Shippio. I don't think it would have got to me when it did had I not created. Giles, the owner, even said they never give a schedule, even after having paid a wedge of money. In summary, got the money, my bike and can't be bothered to let me know what's happening. Need to get the bike back when we return not using this shower.