Lyca Mobile UK
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I made the mistake of ordering from these cowboys
I made the mistake of ordering 3 SIMs from Lyca and ported in one of my numbers from GiffGaff. Big mistake! The coverage turned out not to be what it should have been according to the offcom map and their customer service is hopeless as I've tried many time to phone them only to be told all their operatives are busy and gave up waiting each time. Their so called AI 'chatbot' is crap as well and just takes around in a loop without invoking a human or being any help. I now just want to get my PAC so I can move my number back to GiffGaff but each time a send the SMS to 65065 with PAC in the message I get an immediate message back shown verbatim : "Sorry,your Pac request is failed please try again later...!" (Spot the mistakes in that, very short message) I just read that they are in trouble for not paying VAT in the uk as well. I guess offcom will get an email from me next as I don;t know what else I can do as I want to keep my number. July 2nd: Tried yet again to get the PAC by sending a message to 65065 and this time I got it (7th attempt!). Funny how this worked today after I posted this review yesterday and got a missed call from Lyca while in a meeting. I've now started the move back to GiffGaff with whom I've been a happy customer for many years but I was after better coverage which I though Lyca would have. Best stay clear of Lyco, IMHO update 3rd July: GiffGaff now have my number so I'm divorced from Lyca and happier. I did provide an order reference via TrustPilot but was never emailed by Lyca.