CE
Celebrity Cruises
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Poor customer service
Leaving in August for our Alaskan cruise with friends who picked out this trip. A number of us have had nothing but trouble reaching customer service, who has time to be on hold for over an hour? Information we read on their website is different then emails we get, then throw in not reaching anyone to confirm what is the correct information, very frustrating! I don’t think their website is user friendly. Just hope once we start our trip it ends up better then what we’ve experienced so far.