karen cox

karen cox

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1
Review
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1 out of 5 stars
Average rating

Reviews by karen cox

LE

Lebara Mobile (UK)

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1 out of 5 stars

Well after assurances of help ASAP…

Wellafter assurances of help ASAP from a previous TP review whilst stranded in Australia still not a word from Lebara. After days of trying to fix the issue myself evenually on my 4th chat someone tell me there are currently known service issues in Australia . So the truth at last ! The previous 3 operator told me it was my fault ! now in Fiji with a working phone with still no contact from Lebara . Lost 4 days of my bolt on . Guess I’ve not got a hope of getting that back and not prepared to waste my life trying ! MORAL OF THIS STORY .. Lebara customer service is appalling , when it all goes wrong and you desperately need your phone they couldn’t give a damm , lie and fob you off.