Hazelton's Canada
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Never Arrived, No One Replied to My Emails
Ordered on Dec 20, 2020 (fully understanding that it would arrive late, Re: pandemic). Heard nothing from our Mother whether it arrived, on Jan 11, 2021, I emailed the company: they auto-responded with, "An agent has been assigned to your ticket and will get back to you as quickly as possible." No one got back to us, so I emailed them again on Jan 29, 2021: no reply. THEN they had the nerve to email me that "7 days ago we fulfilled your order of 1 x Tropical Spa Gift Set from our store HAZELTON'S | Canada."––We just spoke with our Mother, the basket has STILL not arrived. I'm calling this company out as a scam: for starters, ANY legitimate business would respond to a paying customer sooner than 2 weeks. Just hoping we can get our money back at this point–that's going to be very hard, as their phone line is't accepting any customer service discussions, not to mention they're clearly not responding by email. Dear First-Time-Basket-Buyers who frequent this company's page: Please just stay away. I'm so sincerely disappointed in this company, it's only fair at this point to call them a scam. Buyer beware.