Private Internet Access
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Does not work most of the time & Web Shield promised in May 2022 still not ready
Purchased in 2022 with the caveat that Web Shield would be out soon. Still waiting & it is Sep 2023. Also, PIA does not work well on my iPhone or on my tablet. Sometimes it does & sometimes it does not. Traveling a lot so cannot tolerate a product that is not dependable & does not deliver the promised functionality. PIA refused to refund me for the rest of the contract, even though the rep could not resolve the performance issues. The rep even told me that Web Shield was available but after checking he discovered he was wrong. Asked him to consult his supervisor about the refund for the unused contract period but told there would be no refund & I do not think he consulted his supervisor. Disappointed with customer service.