Footwear etc.
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I love Footwear etc but hate the Mission Hills Customer Service
I love Footwear etc. and have been shopping there for years. Unfortunately these shoes did not fit and I needed to return in person at the Mission Hills store. I went in and there were 2 sales people that didn't even acknowledge me for a bit. They were with other customers, but I saw them acknowledge two other female shoppers that were in the store. Eventually a 3rd sales person came out and they had her help me but she was so uninterested in helping me. She got the shoes I wanted, dropped them off and walked away. She did not sit with me and help me try them on or check the fit like the other sales people were doing with their customers. She barely seemed able or even interested in answering my questions. I love the store, but am VERY disappointed with the service I receive when going to the Mission Hills store. I have never received the good service there that I used to get at the Little Italy or Encinitas store but this time was truly awful and makes me not want to go back.