Bank of Ceylon
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Poor customer service
just now Staff is not friendly and very poor customer service.. I did a payment online and money has not been deposited to particular place but deducted from my account.. I informed parent branch ( mulleriyawa branch) and they told to take the letter by hand.. I told them that I cannot do it because my job location is in Jaffna and can't come out.. they did not refund yet . How can they play with our money like that.??? When informed customer care they said Aran email would be enough . But it will take nearly 45 days... So desperate about their pathetic service.. still I'm wondering when will I get my money... Every one has financial barriers .. I'm fighting for my own money..