Bitdefender
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Bitdefender reward themselves for their own failure
Unbelievable! I paid for Bitdefender anti-virus and the VPN. From the start, I couldn't click on the Google Ad tiles at the top of the search results page. Now, 6 months later, I can't even search on Google when the VPN is on. I called them for help to be told that I had a virus on my machine and they would have to charge me to sort out the problem because it was a page I'd visited. They also told me they had an extra level of coverage that would protect me from everything that was another £49 per year. I wish I'd been told this when I signed up. I then asked to complain to be told that I could not speak to anyone and I would have to record my complaint, then they would assess it and get back to me. This is just another example of big companies creating as much distance between them and their customers to make them less accountable and more profitable at our expense. I think this company are despicable, I could never bring myself to do business in this way, I'd rather be poor!