RO
Routes Car Rental
View company profile →
Complaint Message: péssimo
Complaint Message: My experience with your company was extremely frustrating. The lack of transparency regarding the actual insurance cost and the unexpected $500 deposit requirement reflects a dishonest practice towards customers. Furthermore, the car provided was in worse condition than expected, which only added to the dissatisfaction. In the end, the total amount paid was far above what was initially anticipated, making this rental more expensive than other companies that offer far superior service. This is a warning and a clear statement that I will not use your services again. I strongly recommend you revise your transparency policies immediately.