TO
Townends Estate Agents
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Unacceptable service level for tenants
Unacceptable service level for tenants. Poor communication, failure to complete maintenance, do not answer phone calls or emails. The recent five star reviews on this site have been posted by employees of the company and their families. This is precisely the kind of dishonest behaviour other one-star posters are frustrated with. Rather than flood sites with fake reviews, Towends could focus on improving their service to tenants.