Argus Car Hire
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AWFUL. Do not use Argus for Glasgow airport…
Do not use Argus for Glasgow airport car hire! They sent us to a company called Green Motion. The shuttle bus pick up point isn’t labelled and we trekked around the airport trying to find where to wait - it’s as described in the booking, once you get to the depot ift’ss a tiny unit in an industrial park that feels like a dodgy mot centre. You’re left in a dirty gutter with your bags (properly filthy, dead birds and vomit!) and then told you can’t have the car because (even tho you’ve already paid) they won’t take your current account bank card or Amex or the Visa card we also had - all of which had plenty of funds on them! We’ve had to trek back to the airport and are now hiring a car from a reputable dealer. TERRIBLE way to start a holiday. Haven’t been refunded - website says we won’t be refunded so currently £350 down in Glasgow airport with kids waiting to start a holiday and no clear way of being refunded. Edited: We had the exact documents requested and exact card requested. Argus car hire’s response below is ignoring this. Argus - i have submitted two complaint tickets through your booking manager system as advised by you via email. Neither have been acknowledged or responded to. Please let me know how to get a refund.