Karen Higgins

Karen Higgins

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1
Review
3.0
3 out of 5 stars
Average rating

Reviews by Karen Higgins

CE

Celebrity Cruises

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3 out of 5 stars

Norovirus instead of dream cruise

7 days into the cruise I caught Norovirus which had been going around. It was utter misery made worse by staff failure to contact medical team as my husband requested 3 times. We are in a suite and get Retreat services. It was only after the 4th phone call to Retreat concierge with my husband begging for help as I lay on the bathroom floor in my own sick that the Retreat concierge bothered to contact the medical team. The medical team were excellent. I got IV fluids and medication. I was extremely dehydrated. The Retreat concierge staff failure to help is unforgivable. This is not the holiday we dreamt of.