Makeup online
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Buyer Beware!
I ordered a Chanel foundation from MAKEUP online. It was the first time I have ordered from this company. I have purchased the Chanel foundation from Neiman Marcus before, so I know what the consistency of the foundation is supposed to look like. I did receive the product, but when I opened the foundation, it was clear that is was either a counterfeit product or a substandard product. The actual Chanel makeup was creamy and not runny. The product I received was very thin and runny. I immediately contacted the company on February 14th and offered to return it for a refund. They asked me to take pictures of the box, the foundation bottle, and I sent a comparison picture of the real foundation beside the thin, runny foundation MAKEUP sent to me. For four weeks, they said they were investigating, and I would need to file a claim. Now, on March 27th, 6 1/2 weeks later, they asked me to return the product. After asking them for weeks if Inshould return the product, I finally threw it away. I am disgusted with the company, and I would suggest caution when doing business with this company.