Choice Vehicle Rentals
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This company is a absolute joke
This company is a absolute joke! Avoid at all costs. Spent a great deal of my time booking a van to hire online. Only to find on collection of the vehicle, the person over the counter asking my what I need the vehicle for? I explained to transport Dj equipment for a Dj job I’m doing in Oxford. She then asked what kind of venue? I said a country estate. She then asked what kind of music? I said whatever the client wants. Then said I need to speak to the insurance company and gets in the phone for 5 minutes. She then tells me we don’t cover DJs! I said to her that’s just one of many jobs I do. Why can I not be covered? I’m covered on in own vehicle at home, need to hire a vehicle so my partner has a vehicle to use with the kids over the weekend. I’ll be away for two days. What a complete waste of my time, took a train from Brighton to Hassocks. Hours of my time uploading passport info, driving license, utility bill and DVLA info to fill in and copy to up load to choice website. They really need to get their act together give a list of professions that they don’t cover! A simple ask!! Quick to grab your money hoping you don’t chase them for a refund. I won’t wait for the to refund, I’ll just make a charge back with my card. Choice rentals are cheap for a good reason! Pay a little more for professionalism.