Darwin Homes Property Management
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Resolving a rent overcharge
Have an issue with being overcharged rent for my final month and have had a difficult time to resolve. Have had to follow up daily and was always promised that someone would get back to me—but am still waiting for the property manager to call back. The staff that handle the incoming calls have been helpful and empathetic, but seem to be the messenger to the property manager(s). The maintenance portal is easy to use and for me most part the techs dispatched arrived promptly when scheduled and have completed the repairs efficiently and professionally. Overall it has been a reasonable experience.