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Brenda Faber

Brenda Faber

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Brenda Faber

Novo logo

Novo

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1 out of 5 stars
Jul 30, 2025

If you look through the history of Novo…

If you look through the history of Novo complaints you will see my first one from a few months ago. NOW I decided to check my account after several weeks, knowing the bank took all of my money, and lo and behold all of my money had been returned. Probably a result of my complaint to the government. I attempted to retrieve my money and move it to my personal bank account, NOT Novo. I get a message on the screen that I have to contact support. I contact support and they finally tell me I can’t take my money because my account is not “eligible”. I have contacted the government again and am hoping for success. Since being told my account is not eligible I have gone on the Novo website every day and tried to retrieve MY money with no luck. DO NOT USE THIS BANK!!!