Susan Ashley Volk

Susan Ashley Volk

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Reviews by Susan Ashley Volk

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TurnKey Vacation Rentals

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1 out of 5 stars

As soon as we checked into the condo…

As soon as we checked into the condo rental we contacted Turnkey about the filth of this rental. We specifically rented from them because we used a filter on Marriott's homes and villas so that we may bring our dogs to the beach. It lead us to a rental in Myrtle Beach at the Baywatch Resort. We explained that the filth of this place was not due to one housekeeper but years of neglect. This was not a 1-2 hour turn around and we go somewhere with the dogs, this was a deep clean that required 1 to maybe possibly weeks. We asked for another condo to no avail. Basically we were shuffled around until we were told when we walked our dogs the 3rd day of our 4 day stay that Baywatch resort has a policy of no dogs from March to October. We would need to find another place for the dogs or to vacate. At this point, we went home. Told Turnkey all this information even screenshot where it says on Baywatch's website the very policy about dogs. They called us and told us that was a mistake and that we should turn around and go back. Yes, like we are going to turn around a drive another 4 hours to stay in filth and risk disease to check out the next morning at 10 am. These agents that work for Turnkey are skilled at just telling you that they are working on it, checking on it, discussing it with management. This is one of your modern day scams and the property owners who sign up with them should be ashamed of themselves.