RE
RedPocket Mobile
View company profile →
RP CS Stephen just made my day
RP CS Stephen just made my day. I got an iphone 16 pro yesterday (yay me), but I couldn't get the esim set up on my new phone, and my old phone didnt have the convert to esim option as well. I had an other support who recommended me to go back to the apple store and ask them to unlock the phone, but we disconnected because I was really going to do it. However, the new support Stephen here just saved the day, he checked my imei2 number, and instructed clearly on how to get esim on Redpocket, even doubles checks to see if we were still connected during the conversation. Everything went smoothly and now I have esim set up completed on my new phone. Thank you again Stephen, sincerely.