ID
iD Mobile
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Official complaint - Do not use this service
Official complaint - for reply Complaints Reference 456311420 1. Constant outages over last two years, unable to make/receive calls and texts, loss of data 2. No communication from idmobile regarding loss of services 3. No refund or compensation from idmobile. Told by your staff you have to phone to in to get a refund. How can you phone in if you have no service? 4. Told cannot end contact - contract expires 13th August 2025 as confirmed from your so called customer service department 5. You staff claim to be in UK, but unable to state location in UK Why would a customer want to stay with you given the above? Complaints Reference 456311420