Pierce Kennedy

Pierce Kennedy

Member since Invalid Date
1
Review
2.0
2 out of 5 stars
Average rating

Reviews by Pierce Kennedy

RE

RedPocket Mobile

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2 out of 5 stars

Lying and insulting customer service

I have paid for 10gb of data for 2 years. Whenever I would exceed the 10gb, my data would be throttled. No biggie. Then recently, my data is completely turned off if I go over. I asked red pocket about it and several agents reprimanded me for "unreasonable use". I asked whether the policy had changed and eventually was told no, even though the result of data overage has in fact changed. The cost is no longer a good deal and the customer service is absurd. Try Visible. Seems like a better deal. Unfortunately I'm locked in to red pocket under my annual plan.