Warmnest Home & Decor
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Poor Customer Service
DO NOT ORDER FROM THIS COMPANY!! I would give a minis score if I could. Ordered 2 different coloured pearl sand plus 2 different scented oils as per the choice given when purchasing the bundle. After a long wait with minimal tracking my order arrived but I was given 2 of the same colour & scent. Emailed company & was told they would send the correct 2 missing items. Received another email stating my order was correct so they wouldn't be sending me anything? Replied saying that I will send my whole order back for a full refund & please send a free return label. Email received today stating that I would have to pay for the return but it will be expensive! So I will have to keep the order. I should have read these reviews as I didn't know the company was in France but they ship from China? I will definitely find an alternative company.