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Angry in Edmonton

Angry in Edmonton

Member since Invalid Date
1
Review
1.0
1 out of 5 stars
Average rating

Reviews by Angry in Edmonton

Hazelton's Canada logo

Hazelton's Canada

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1 out of 5 stars
Jan 29, 2021

ALWAYS READ REVIEWS FIRST

I did not know this $200 basket would be shipped by ground from Toronto to Edmonton, when I saw "hazelton's/ edmonton-gift-baskets-alberta-Hazelton’s“ on the website, I assumed there was a branch in Edmonton. I especially did not expect them to be shipping $200 worth of food (fruit, cheese and wine) for 5 days by truck in temperatures in the -25 °C range! The fruit was unacceptable, I ordered grapes, and strawberries as well as apples, I received 5 frozen apples, no grapes or strawberrries! There should have been a discussion when major omissions or substitutions were made. Does this mean the wine was frozen as well? Was the cheese frozen too? The 6 varieties of cheeses were specially chosen after researching each cheese. All of the cheeses offered by the website. Only two types of cheese were delivered. They were Castello Brie (125 g) and a Castello Camembert (125 g), I didn’t order a camembert. I did not order any meat, My aunt can’t eat meat, so the meat that was sent is useless. Gourmet to them means bushetta, they sent 5 bottles of bruschetta - probably froze too! Lesson - ALWAYS READ REVIEWS FIRST