HA
Halfords Retail
View company profile →
Terrible Service
I booked a mobile service fitting for a specific time of 12-4 on Friday. Which I paid more for. This was because I had a complete flat tyre so I could not take it to a garage like I usually do. At 2pm I am called to say that it is cancelled due to a broken down van. I was told they could not possibly rebook until Tuesday and the refund would not be in place for 3-5 working days. I am not without my car for 4 more days and do not cave the money to pay someone else to come and fix my tyre. Halfords did not care, would not try and fit me in at all. Would not send someone from another area to accommodate, would not transfer me to speak to somebody higher. What terrible customer service and what a terrible company.